At Uptrendz Sdn. Bhd. (“Uptrendz”, “we”, “our”, “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide to us through our website and services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, company details, billing information, etc.

Technical Information: IP address, browser type, device information, operating system, cookies, and usage data.

Business Information: Project requirements, service preferences, and communications shared with us.

2. How We Use Your Information

Your information may be used for the following purposes:

  • Providing and improving our services
  • Responding to inquiries and customer support requests
  • Sending updates, newsletters, or marketing communications (with your consent)
  • Analyzing website performance and user behavior
  • Ensuring legal and regulatory compliance

3. Sharing of Information

We do not sell or rent your personal information. We may share information only in the following cases:

  • With trusted service providers who assist in delivering our services
  • With business partners when required for project collaboration (with your consent)
  • For legal compliance or protection of our rights

4. Data Security

We implement strict security measures, including encryption, firewalls, and access controls, to protect your personal information against unauthorized access, loss, or misuse.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate or incomplete data
  • Request deletion of your personal information (subject to legal and contractual obligations)
  • Opt-out of marketing communications at any time

7. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience and analyze traffic. You may control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party websites. Uptrendz is not responsible for the privacy practices or content of these sites.

9. International Data Transfers

If we transfer your information outside Malaysia, we ensure that it is protected with appropriate safeguards in compliance with applicable laws.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Email: contact@uptrendztech.com